Order FAQ:

How can I place an order?

Please add the items to your cart and review them at the checkout page. It is important to fill in your email address correctly to ensure proper delivery.

How can I apply the discount code/promotion code/gift card?

Please apply the code at the checkout page in the 'Discount code or Gift card' text box. Please ensure that you have entered the correct Discount code/Promotion code/Gift card before making payment. Once the correct code is applied, the payment amount will be recalculated accordingly.

What happens after I place my order?

After making the payment, you will receive a confirmation email of your order containing detailed information about the purchased items.

When can I expect to receive the items after making the payment?

Please expect to receive the download link for the digital resources/eBooks at the email address you provided within 8 working hours after your payment has been confirmed.

Is there a delivery/shipping fee?

No, there is no delivery/shipping fee. All our products are digital resources/eBooks, so there's no need for shipping. You will receive access via email(s) only.

How can I view my order history? 

When you create an account with EduSupport (ES), you can easily access your order history. Alternatively, you can retrieve it from your previous emails in your mailbox.